Samsung Dryer DV395ETPAWR/A1 won't stop turning
Model Number:
Brand: Brand
Age: Less than 1 year
Model Number: DV395ETPAWR/A1
Brand: Brand
Age: Less than 1 year
Model Number: DV395ETPAWR/A1
Brand: Samsung
Age: 1-5 years
My 3 years old Samsung dryer, Model Nr 395ETPAWR/A1 will not stop running at the end of the cycle. The only things that will stop the drum from turning are opening the door or unplugging the power cord. The dryer drum will re-start as soon as the door closes even when there is no indication on the display that a cycle is running or controls are powered up. The heat does not come on unless I switch on a cycle and hit the start button and the heat turns off at the end of the cycle as it normally would, but the drum continues to spin.
There are no error codes on the display. Do I have to enter a sequence to get error codes, or are they usually just dsiplayed on the screen without any further intervention from the user?
Even if i turn off the power at the end of the cycle, the will continue turning. I was wondering if this was a problem with the main control board or the control panel. Somebody at Samsung said I should by part number DC97-16603J, which I found out to be the user control panel at the front. But many threads I came across for other models on this forum suggest the problem is with the main PCB. For this model, the main PCB is part number DC92-00669J. Both parts cost almost the same, but my problem is I am not sure if i buy both, I will be able to return any back that didn't help or i didn't need after already opening.
Has anyone ever had any experience with this problem for this model? It would be great if I could get just the part that is needed to repair the problem.