GE Profile - Freezer leaking water in / freezing drawer

Model Number: PFSS6PKXASS
Brand: GE
Age: 6-10 years

Refrigerator 3 months ago was placed in a new place in the remodeled kitchen.
The ice drawer is leaking water into the bottom/underneath the drawer -- so the drawer will not open.
Nor does it allow us to get ice from the door. Assuming the turner is frozen.

Do you recommend I leave the doors open and try and defrost -- after 3 hours...there is still no budging of opening the ice cube drawer that is located in the top left of the refrigerator (freezer drawer below / French door refrigerator doors)

Tnx

You may have a leak in your waterline or a small puncture somewhere. GE Profile is a solid refrigerator though and easy to repair. It is worth getting it repaired. I have had mine for about 9 years with no issue.
-Fred
Repair Dude
Commercial Appliance Repair