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Model Number: DU1301XTVQ2
Brand: Whirlpool
Age: 6-10 years
Start button does nothing. If I do the reset as suggested by some by pressing "Heated Dry" "Norman" "Heated Dry" "Normal" in three seconds it will start and run a short cycle but not with the "Start" button. I thought I had the answer by replacing the "Door Latch Switches but no dice................
Sounds like it may be a problem with the keyboard or the control board re: start button.
Unforetunately I do not have a tech sheet for this unit but the control panel looks the same as a GU3600 panel so with luck they are the same or very close.
Below is a link to a service manual for this unit.
https://drive.google.com/drive/folde...1ZxdzBFRkNmUEE
Also see the attachment for it's tech sheet.
Try cleaning the connector on the keyboard and the control board.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector. Use electronics contact cleaner or isopropyl alcohol.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
If that does nothing check that the START key is actually closing with a meter.
If it is not closing then replace the keypad/control panel.
If it is closing then odds are it is a control board problem.
Since the P14 track is comon to start and Normal (which works re: your test), p12 is the most likely one for a messed up track.
With luck you have the tech sheet for this unit so you can be sure of the keypad outputs