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Well, whatever it was, you were very kind to help us thru to the end and we appreciate you very very much!

I do not know you, but I love you!! My husband just used the information you sent and starting running thru the tests on the dryer. He had no idea what he was doing, other than going thru a...

I will try and locate it, and I will let you know what I find. Thank you for sticking with me on this!!

Just checked L1 to L2 and meter shows 220v. What is my next step?

Yes.
I tested both legs and each leg reads 110v to neutral.
The leads are tight and look brand new.
Everything else works, just no heat.

Stumped.

Dryer electronic control board Part #: DC92-00382A

Dryer drive motor Part #: DC93-00101D

Dryer heating element assembly Part #: DC97-14486A

thanks for your help!

Well, after using the multi meter, the voltages all check out fine. This is beyond perplexing.

The technician said he checked the voltage, and that everything was fine, but we are starting to think that maybe he was shady. So, my husband is going to pick up a multi meter to check the voltage...

Model Number: DV331AEW/XAA
Brand: Samsung
Age: 1-5 years

When our dryer stopped heating we went online and did some trouble shooting. We concluded that the thermastor needed to be replaced. ...