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  1. The manufacture's information for the 9E error...

    The manufacture's information for the 9E error code says this:



    It looks to me like there is only one User Interface board on your model that I can find. It is the one linked below. Let me...
  2. Thanks for the udpate!

    Thanks for the udpate!
  3. What is the model code or BOM name of the...

    What is the model code or BOM name of the refrigerator?


    https://www.youtube.com/watch?v=4HhWL9sonuE
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    So it looks like you ruled out #4 in their list...

    So it looks like you ruled out #4 in their list of things to check. So you would just need to go through their remaining list of 1 through 3.
  5. I am pretty sure everything on this dishwasher is...

    I am pretty sure everything on this dishwasher is powered by 120V AC power. So you could test it on a bench by manually applying power to it.

    It would be the Timer that sends power to the...
  6. Can you double check your model number? It looks...

    Can you double check your model number? It looks like it might be missing a 7 in the middle. Example: EFLW427UIW2
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    Sounds like it is time for a new washer! Sorry...

    Sounds like it is time for a new washer! Sorry for the bad news!
  8. Is the mullion flap closing properly? ...

    Is the mullion flap closing properly?


    https://www.youtube.com/watch?v=gExxvC4ME-8
  9. The flap is just being moved to divert the water,...

    The flap is just being moved to divert the water, it is pretty simple how they work. I wouldn't think that the flap not closing all of the way would be an issue. Once that flap is moved over, it...
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    This is what I found listed for th F16 Error...

    This is what I found listed for th F16 Error code:

    F16 The oven user interface board cannot read the potentiometers.


    Verify that potentiometers are in OFF position correctly, disconnect...
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    What is the part number of the control board that...

    What is the part number of the control board that you replaced?
  12. It looks normal to me. What makes you think that...

    It looks normal to me. What makes you think that it is not normal?
  13. Refrigerator sealed system leaks are usually not...

    Refrigerator sealed system leaks are usually not easily visible and they will often be identified by using a UV dye in the system. Any time the sealed system is worked on they should also be...
  14. Is the drain solenoid being energized and moving...

    Is the drain solenoid being energized and moving the armature link during the drain cycle?
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    The washer timers like this are really difficult...

    The washer timers like this are really difficult to troubleshoot. The contacts inside the timer can go bad over time and cause the electrical connections to not work properly. The testing process is...
  16. The compressor can be failing and not working at...

    The compressor can be failing and not working at full capacity. It could be a leak in the sealed system. When you say "he just added freon", that would usually indicate a leak if he properly...
  17. Those pictures are very helpful. You first photo...

    Those pictures are very helpful. You first photo that you post with the frost on the one section of the evaporator coil is a tell tale sign of a compressor or sealed system problem. You will need...
  18. Does the dishwasher wash the dishes okay? Have...

    Does the dishwasher wash the dishes okay? Have you checked the drain hose from the dishwasher to the sink to make sure everything is clear?
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    Okay good. I would think it would come down to...

    Okay good. I would think it would come down to either a timer, motor, or transmission problem.
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    I have seen many drain pumps test good out of the...

    I have seen many drain pumps test good out of the machine but fail under load during use. The drain pump and drain hose really shouldn't be under that much pressure, it should be a free flowing...
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    Does the lid switch on the washer seem to be...

    Does the lid switch on the washer seem to be working properly?
  22. Maybe some coins worked their way under one of...

    Maybe some coins worked their way under one of the drum baffles and that is what you are hearing?
  23. Hi, I wouldn't give up on this yet. Especially...

    Hi, I wouldn't give up on this yet. Especially for $12,000! Which part number is the timer that you have replaced? I always replace the defrost thermostat at the same time as a preventative...
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    These ice maker systems are difficult to...

    These ice maker systems are difficult to troubleshoot. We usually see these types of symptoms caused by a bad ice maker. Depending on the manufacturer date of your refrigerator, your refrigerator...
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    According to Samsung the 5E (SE) error code is...

    According to Samsung the 5E (SE) error code is triggered "When OFF status of Low Level S/W is not detected within 3 minutes during the drain."

    They list possible causes of the problem as a bad...
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