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Thread: Out 75 bucks and still no ice...help!

  1. #1

    Out 75 bucks and still no ice...help!

    Model Number: RF267AARS
    Brand: Samsung
    Age: 1-5 years

    The Fridge does not make ice. Called appliance repairman. He replaced the ice maker unit. Still no ice. Seemed as though the ice maker compartment was not getting cold air flow. Put small bag of water in ice maker compartment to see if it would freeze. Did not freeze. He said to empty and defrost the whole fridge. Did that and still no ice and ice maker compartment still not getting cold. He was stumped and said he was going to check with some appliance boards like this one. I thought "I can do that". Credited back the $$ for the ice maker and reinstalled the original. Had to pay the $75 visit fee.

    Anyone have a clue what this could be? Would very much appreciate the help.

    God Bless
    KW

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    You will need to determine what is causing the ice maker compartment to not get cold enough. Another person posted with a similar problem in this thread, and this is what I told them to check:

    The ice maker will not make ice if it is not cold enough in the ice maker compartment. You will need to determine what is causing that section to not be cold enough. There are two fans in the freezer section, one of those fans sends the cold air up to the ice maker compartment. If that fan isn't running, that could cause your problem. If the evaporator coil in the freezer is frosted up, that can block the airflow and cause it to warm up. Some people have seen frost build up in the vent that goes up to the ice maker compartment, this can also block the airflow and make it warm up. Do some checking, and let us know what you find.
    Ryan
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