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Thread: Maytag touchpanel only works when the machine recycles

  1. #1

    Maytag touchpanel only works when the machine recycles

    Model Number: MDB7749AWM2
    Brand: Maytag
    Age: 1-5 years

    purchased 1.5 yrs ago. suddenly the touchpad wouldn't work. went on-line and discovered the machine resets itself if i alternately push "high temp wash" then "heated dry" 3 times. at that time, the machine seems to cycle through a few things, and ALL THE BUTTONS ON THE KEYPAD WILL LIGHT UP. However after finishing they all stay lit.
    went on sears, and they strongly suggested i buy a main control board....replaced it...and i get the same results.
    could it be the touchpad?
    Please help me

  2. #2
    Admin/Technician Doc Ryan's Avatar
    Join Date
    Mar 2011
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    South Dakota
    Posts
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    Yes, the touchpad failing is what we see commonly cause the buttons not to respond when you press them. If some of the buttons work but others do not, then it is usually a problem with the touchpad control panel. It can also be caused by the main control board, but it is not as common. When you press "high temp wash" then "heated dry" 3 times that is putting the dishwasher into a service mode, that is why all of the lights light up. Let me know if the touchpad ends up fixing your problem.

    This is the touchpad control panel for your dishwasher:

    Touchpad Control Panel - W10356494
    Ryan

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