Model Number: WFW9200SQA12
Brand: Whirlpool
Age: 6-10 years
My wife was washing clothes and heard a loud bang or boom noise. She went to the machine and it was in the spin cycle and was spinning "extremely fast". She stopped it and when she opened the door she smelled a burning smell like rubber. When I got home and looked at it the rubber seal on the door was the smell as there was grey "shavings" from the tub rubbing the top of the seal. The tub is tilted up in the front and you can see the white plastic outer tub on the bottom as there is about a 1/2" to 3/4" gap at the bottom. Trying to figure out if this is bearings/ spider arm or something else. The stainless basket is not loose from the tub itself so wasn't sure that it could be the spider arm. The 4 arms on the bottom appear to be in good shape and the 2 springs on top are not broken. Help?