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Thread: The refrigerator warm and freezer cold, evaporation fan no current

  1. #1

    The refrigerator warm and freezer cold, evaporation fan no current

    Model Number: TBX74YL01/TBX74YB01
    Brand: GE
    Age: 6-10 years

    Hi, everyone:

    I have a big problem with my refrigerator: the freezer was cold but the refrigerator warm. I checked it and found ice built up and evaporation fan didn't work due to no electrical current. The compressor seemed to be working.

    I wonder what is wrong with it? Can someone point me a direction where should I start to check? My refrigerator is old and maybe discontinue.

    Thanks for any suggestions

    Clint

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Your model number isn't coming up for me. Did you get this from the model & serial number tag on the refrigerator? About how old is this refrigerator?
    Ryan
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  3. #3
    Mr. Ryan:

    I got the model number from the side of the refrigerator and it is around 10 years old. I found that the reason/source of why the evaporation fan problem: no currency to it.

    Other than that I have no idea what went wrong with the refrigerator. Attached some photos I took, maybe you can tell what/where I should do next.

    Thanks and take care

    Clint
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  4. #4
    Admin/Technician Doc Ryan's Avatar
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    The tag you are looking at is not the model & serial number tag. That tag is for the features. Also, is this a USA model?
    Ryan
    www.PartsDr.com - Discount Appliance Parts & Accessories

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  5. #5
    It is for the features and model number if you look closely.

  6. #6
    Admin/Technician Doc Ryan's Avatar
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    The tag you are looking at is not the model & serial number tag, that is why the tag lists multiple model number. Is this a USA model refrigerator?
    Ryan
    www.PartsDr.com - Discount Appliance Parts & Accessories

    Please help keep our repair forum FREE by purchasing your replacement parts from our online store. Thank you for your support.

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  7. #7
    Doc Ryan:

    After searched the refrigerator inside out, I found the label, see attached image file. The machine was made in Mexico by Mabe for GE. I also attached a picture of the freezer so you can compare it with the similar machine of GE since their design were more or less the same.

    Thank you very much

    Clint

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