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Thread: off button does not work

  1. #1

    off button does not work

    Model Number: kesa907pblod
    Brand: KitchenAid
    Age: 1-5 years

    The off button stopped responding everything else works properly. Does a card need changing and if so where can i find schematic of the stove. Thanks for any help you can provide.

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Your model number isn't coming up for me. The closest model number I am finding is KESA907PBL00. Can you double check it for me?
    Ryan

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  3. #3

    model number

    Quote Originally Posted by john13 View Post
    Model Number: kesa907pblod
    Brand: KitchenAid
    Age: 1-5 years

    The off button stopped responding everything else works properly. Does a card need changing and if so where can i find schematic of the stove. Thanks for any help you can provide.
    The correct model number is KESA907PBL00 SER# XS1705538

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    This type of problem is most commonly caused by a failure of the touch keypad. We recommend to first replace the keypad and if the problem still persists after replacing that part to replace the control board. What color is your range?
    Ryan

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  5. #5
    Quote Originally Posted by Doc Ryan View Post
    This type of problem is most commonly caused by a failure of the touch keypad. We recommend to first replace the keypad and if the problem still persists after replacing that part to replace the control board. What color is your range?
    the stove is black Thanks for the help

  6. #6
    Admin/Technician Doc Ryan's Avatar
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    This is the keypad in the black color for your model:

    Switch Membrane - 9756595BL
    Ryan

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