Model Number: KSRA22ILWH03
Brand: KitchenAid
Age: 6-10 years
Ice is building up along the bottom of the freezer. The defrost drain and aluminum tray are covered in solid ice. The water dispenser does not dispense water. The water line inside the fridge is frozen. Food stored in the refrigerator meat drawer freezes. It is so bad that a bottle of wine stored on the lowest door shelf froze solid. Ice cream in the freezer is hard as concrete. A service tech has installed a new control panel. After the new control panel was installed, I thawed out the water line with a hair dryer and I got a slow stream of water for a few hours. The water dispenser not longer dispenses water. And now the fridge runs continuously and I am having the same problems as before. I noticed that the on/off button on the new control panel needs to be push several time and quite strongly, to get the fridge to turn on and off. Is it possible that the new control panel is defective? Is the control panel the cause of the original problem or is it something else?