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Thread: Maytag Neptune ND code. How to remove pump

  1. #1

    Maytag Neptune ND code. How to remove pump

    Model Number: mah5500bww
    Brand: Maytag
    Age: More than 10 years

    your person on chat says this is pump # 25001052, but cannot offer any help as to how it attaches.

    In other posts, you say to remove the pump with 3 bolts. This pump has no bolts I can see, but seems to twist where it attaches to the washer base plate.

    All I've done so far is remove the electrical connector. I need to run out and get a stubby screwdriver or nutdriver to remove the clamps.

    But how does the pump detach from the washer? Is it a twist and pull?

    I've attached a photo.
    Attached Thumbnails Attached Thumbnails P1050797.jpg  

  2. #2
    All right. I have found that the pump is just a turn and pull after all the electrical and water tubes are removed.

    The impeller moves when pushed by a pencil. Is there a way to test this?

    Attached to the pump is another part, looks like it could be a fan with a rubber cap to inject air into the pump, perhaps to force open the flap valve. This second part is not a part of the assembly, for purchase purposes.
    Last edited by bluffwood; 01-08-2014 at 06:26 PM.

  3. #3
    Well guys. No replies. My queen bee was getting fretful about the washer. The pump on this model removes by rotating the pump counterclockwise. I found the pump locally and put it in. Everything works well, so after the queen bee cleans behind, the unit will be pushed back in.

    Thanks to this site for having messages about the error code ND, even though it didn't describe MY pump. And I don't mean to be fussing over no replies, as it's been less than a day. But when the queen bee ain't happy, ain't no one gonna be happy.

    Hopefully, someone with a similar model will be helped with what I posted.

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    Glad to hear you got it fixed by replacing the pump, thanks for the update.

    This is the drain pump for this model washer in case other people in the future are looking for it:

    Drain Pump - part # PD00003103 (mfg # 25001052)
    Ryan

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