Model Number: DV431AEP
Brand: Samsung
Age: 1-5 years

Front panel works fine. Press start, I can hear a click inside, hourglass comes up on display, then I hear another click, then nothing else happens. Display stays on, hourglass stays on, after 20 mins the cycle is over and dryer shuts off like normal. Everything is normal except drum does not spin/heat. No error codes on display.

I checked: circuit breakers, closing the door, turning it off and on (many times), inside belt is ok, vent cleaned, power is on, removed load, not on child mode,... out of options. Called service man but can't make it out until Weds (5 days).

Thank you for any help
Tom