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Thread: Samsung dryer won't keep power

  1. #1

    Samsung dryer won't keep power

    Model Number: DV363EWBEUF/A1
    Brand: Samsung
    Age: 1-5 years

    The dryer lights up and looks normal (no error codes) when depressing the power button, but as soon as I let go of the power button, it powers down and won't work at all. We called Samsung support 4 days ago and they told us to flip the breaker, wait a minute and flip back on. It worked that time. Today it started doing the same thing and the breaker trick is not working. If I hold down the power button and press Start, it runs fine, but as soon as I let go of the Power button, it shuts off. There are no kinks or blockages in the vent and it runs directly outside (maybe 2 feet tops). Any ideas?? Thank you!!

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Mar 2011
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    The way your dryer is behaving does not seem normal. My guess is that it is probably a failure of either the user interface control board or the main control board.
    Ryan

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