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Thread: Ice Maker Not Dispensing Ice

  1. #1

    Ice Maker Not Dispensing Ice

    Model Number: GS5SHGXLS01
    Brand: Whirlpool
    Age: 6-10 years

    i have a Whirlpool GS5SHGXLS01 side-by-side with the Ice Magic Plus ice maker. It makes ice fine and will dispense water, but won't dispense ice. I replaced the microswitch for the ice dispenser but that didn't fix it. Any idea what I should replace next, or any troubleshooting tips?


  2. #2
    Admin/Technician Doc Ryan's Avatar
    Join Date
    Mar 2011
    South Dakota
    If the dispenser bracket and switch are working properly, then you will need to do a voltage test to see if the dispenser motor is receiving approximately 120 volts. If the motor is receiving power and it is not turning, then the motor is bad and will need to be replaced. If the motor isn't receiving power, then you will need to look for a break in the wiring (most commonly found where the wires come out of the door).

    This is the dispenser motor for your model:

    Ice Dispenser Motor Kit - 2188242

    - Discount Appliance Parts & Accessories

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  3. #3
    I have a Samsung model RS265LABP/XAA refrigerator with a DA97-00258J ice maker. The ice maker quit making ice. When I installed new ice maker, the ice tray rotated to the dump position and stayed there. Any idea what problem is?

  4. #4
    I have exactly the same problem, with the same model, but I have not replaced yet the microswicht, could you tell me where is it located?, and how I can remove it?. In other hands The solenoide near the ice dispenser motor donīt have nothing do in these case?, Is It Functions just to open de windows of the ice dispenser?.
    Please, excuse me my English.

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