Model Number: WTW4800XQ
Brand: Whirlpool
Age: 1-5 years
Hi:
This washing machine has done this ever since we have it . I sat through an entire run of wash, the machine seems to function properly in WASH and SPIN cycles. but in rinse cycle, the washer fills with water, then immediately drains [the agitator doesnt move during the cycle and the drum doesnt spin at all].
The result is blotches of white detergent stains on the clothes because the detergent is not being removed.
I got the test sheet and ran the diagnostics. The error codes dont seem to be related to the problem
The codes are F8 E3 which is Overflow Condition. Then i remembered!!! about a year ago, the house sewer line backed up and sink water ended up in the washing machine and it appeared to be filled to the top.
I ran the drain cycle and cleaned the machine with Tide washing machine cleaner.
So i would like to know , how i can clear the stored codes and reset.
Then i was wondering what could be the cause of the agitation being skipped in the rinse cycle. The machine agitates during the wash and spin cycles .
Your assistance on how to proceed would be appreciated.
Thank You.