Model Number: DV395ETPARA/A1
Brand: Samsung
Age: 1-5 years

I have a Samsung dryer model DV395ETPARA/A1. In "Air Fluff" mode the dryer heats up, gets extremely hot, and within about 4 minutes turns off with an error code of "HE". This does not occur in any other dryer mode - low/medium/high heat timed dry all work perfectly. It only occurs in air fluff mode. My manual indicates this error code refers to a venting issue or a bad thermistor. Took the machine apart and it is very clean on the inside, there are no venting issues, and I checked the ohms across the thermistor and they mesured well within range (11000 ohms at about 68-70 degrees). I didn't take the heating element out, but looked at it with a flashlight and it appears intact and not sagging. I checked the ohms for thermostat one and it was fine, but forgot to check the other two. Anyone have any ideas? Could it be the control panel?

Thanks,
Barry