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Thread: [FIXED] Dispenser not opening

  1. #1

    [FIXED] Dispenser not opening

    Model Number: she4am16uc
    Brand: Bosch
    Age: 6-10 years

    Everything else seems to be in perfect working order but for the Detergent Dispenser not opening. Ive looked up the OEM part #00645208 or PD00000045. Im inclined to order your part but am wondering how much dis-assembly of the door may be necessary and if I am able to replace this part easily or not. Does the dispenser pop out or not? Would you replace the dispenser or the control unit?

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Please see the two attached images below for the instructions on how to replace dispenser part # 00645208 (PD00000045). It is much more common for the dispenser to fail than the control unit. We recommend to replace the dispenser first. Let us know how it works with the new dispenser installed.

    Click to enlarge
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Name:	replacing dispenser 1.jpg 
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ID:	331

    Click to enlarge
    Click image for larger version. 

Name:	replacing dispenser 2.jpg 
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Size:	45.5 KB 
ID:	332

    This is the detergent dispenser assembly for your model dishwasher:

    Detergent Dispenser Assembly - Part # PD00000045 (mfg # 00645208)
    Ryan

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  3. #3
    Thanks for your quick response to my question. I intend to take your advice and by just the dispenser first. The attachments 329 and 330 will not open. I take it those were the instructions. If i take off the screws to the inside of the door and go from there is it pretty straight forward? Thanks again...

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    Quote Originally Posted by Danielwise View Post
    Thanks for your quick response to my question. I intend to take your advice and by just the dispenser first. The attachments 329 and 330 will not open. I take it those were the instructions. If i take off the screws to the inside of the door and go from there is it pretty straight forward? Thanks again...
    Sorry about that. I fixed the attachments in my previous post now, try them again.
    Ryan

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  5. #5
    Ahh, looks pretty straight forward, Thanks

  6. #6
    New part arrived today and I put it in after work... less than 20 minutes! Just ran a quick cycle and it WORKS! Thanks so much for the replies and excellent product service and shipping!

  7. #7
    Admin/Technician Doc Ryan's Avatar
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    Quote Originally Posted by Danielwise View Post
    New part arrived today and I put it in after work... less than 20 minutes! Just ran a quick cycle and it WORKS! Thanks so much for the replies and excellent product service and shipping!
    That was a quick repair! I have updated the status of this thread to FIXED. Thank you for your business!
    Ryan

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