Model Number: PFE29hmdaes
Brand: GE
Age: 1-5 years
Hi, hoping you can help with this. I have a GE French door refrigerator with an ice maker in the lower freezer that works fine, but the water and ice in the door are not working. Lights up and the makes noise, but nothing comes out and no ice is being made. This started around a week after replacing the filter with the bypass. I think the filter is ok since the bottom ice works.
I opened the access panel on the door and see the valve and the water tank. Tried to defrost the water tank as it seemed very cold but don't think that helped. Disconnected the tubes going to and from the water tank and water did not come out from either one. I would have though the inflow would have flowed.
Any suggestions for diagnosing? Though something might be frozen but went at the water tank with heater for a while and not sure about the rest of the tube.
Thank you, I appreciate any suggestions you may have.