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Thread: Samsung

  1. #1

    Samsung

    Model Number: Wa400
    Brand: Samsung
    Age: 1-5 years

    Hello,I did the drain pump upgrade after bracket broke and flooded basement, now tub fills with water all the way to the top,it is a HE washer that only used a small amount of water,have tried 3 loads???

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Gary,

    The model number that you provided is not complete. Can you please get me the full model number from the model and serial number tag on the washer? If you let it keep filling with water, will it overflow over the top onto the floor?
    Ryan

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  3. #3
    Quote Originally Posted by Doc Ryan View Post
    Gary,

    The model number that you provided is not complete. Can you please get me the full model number from the model and serial number tag on the washer? If you let it keep filling with water, will it overflow over the top onto the floor?
    Hello doc, wa400pjhdwr/aa water fills to top then wash cycle starts,also before pump broke, when you start cycle transmission grinds gears and will not measure wight of load and will not adgitate wash,restart cycle 5/6times then gears catch POS ordered new LG

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    It sounds like there is possibly a failure in the clutch assembly of the washer. If the washer is not sensing the load correctly from something binding up then it is probably defaulting to the highest water fill setting because it thinks it is sensing a large load in the tub of the washer.

    This is the clutch assembly for your model washer:

    Clutch Assembly - Part # PD00007252 (mfg # DC97-16984A)
    Ryan

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