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Thread: Maytag Washer Issue

  1. #1

    Maytag Washer Issue

    Model Number: MVWX500XW0
    Brand: Maytag
    Age: 1-5 years

    Maytag Bravos approx 2 years old model MVWX500XW0

    At start lid locks (light on) then unlocks and blinks. While washer is "sensing" (light on) the lid lock goes off and stays off.

    After sensing it fills and sits through time for wash but doesn't agitate. Then pumps water out and fills for rinse but no spin. Then drains out the rinse but again doesn't spin. All this time lid light stays off. Could that cause it not to agitate and spin? Can I over ride to test?

    Also checked the motor belt and it's intact as well as the drum is free meaning I can manually rotate it.

    Please help I can't afford a service call or new washer, thanks.

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    The most common thing that causes this type of problem is a failed door lock assembly. It could also be caused by a bad control board, or a bad wire/connection.

    Here are Whirlpool's instructions to test the door lock:
    Perform the following checks if the washer does not lock (or unlock).
    1. Perform the Lid Lock test under Manual Test Mode on page 9. The following steps assume that this step was unsuccessful.
    2. Check lid lock mechanism for obstruction or binding. Repair as necessary.
    3. Unplug washer or disconnect power.
    4. Remove console to access main control.
    5. Visually check that the J15 connector is inserted all the way into the main control.
    If visual check passes, go to step 6.
    If connector is not inserted properly, reconnect J15 and repeat step 1.
    6. Remove connector J15 from main control. With an ohmmeter, verify resistance values shown below across the following J15 connector pinouts:

    LID LOCK RESISTANCE

    Component . . . . . . . . . . . . . Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts Measured
    Lock Switch Solenoid . . . . . . 85 to 155 ohms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . J15-1 J15-3
    Lock Switch . . . . . . . . . . . . .Lid Locked = 0 Ohms / Unlocked = Open Circuit . . . . . . J15-3 J15-4
    Lid Switch . . . . . . . . . . . . . .Lid Closed = 0 Ohms / Open = Open Circuit . . . . . . . . . J15-3 J15-2

    If resistance values are good, go to step 7.
    If switch measurements do not match the values shown in the table for unlocked (or locked) condition,
    a problem exists in the lid lock. Replace the lid lock mechanism.
    7. If the preceding steps did not correct the lock problem, replace the main control.
    a. Unplug washer or disconnect power.
    b. Replace the main control.
    c. Reassemble all parts and panels.
    d. Plug in washer or reconnect power.
    Calibrate washer and perform Automatic Test to verify repair.
    This is the lid lock for your washer:

    Lid Lock & Latch Assembly - W10404050
    Ryan

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