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Thread: [FIXED] GE Profile all top elements stopped working

  1. #1

    Smile [FIXED] GE Profile all top elements stopped working

    Model Number: pcb969drww
    Brand: GE
    Age: 1-5 years

    All of a sudden all top elements including the warmer element have stopped working. Light comes on for each switch but no heat.
    Tried their troubleshooting guide on how to correct with no luck. Range only about 18 months old. Need some suggestions.
    Last edited by PLease Help; 05-22-2015 at 01:35 PM.

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Your model number is not coming up for me. Can you double check it for me please? The closest model I am finding is PCB969DP1WW. Have you tried turning on the oven to see if it still works?
    Ryan

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  3. #3
    sorry the model number is PCB969DRWW (typo on the 1) I edited my original post also to correct model number.

  4. #4
    N/m got it working it was the lock-out relay ..... thanks anyways.

  5. #5
    Admin/Technician Doc Ryan's Avatar
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    Thanks for the update, I have updated the status of this thread to FIXED. Did you have to replace the relay to fix the problem?
    Ryan

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