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Thread: [FIXED] JennAir F1-07 fault code

  1. #21
    I seem to have the same problems mentioned above: Jenn-Air range-- F1-7 error message; burners work fine but the control panel is going crazy making beeping noises randomly and none of the control panel buttons respond. I tried unplugging it and after the while the beeping comes back.
    What are the replacement parts for this model:
    Model: JGS8850ADS
    Ser #: 16920217GC

  2. #22
    And to access these items, do I just have to unscrew the panel from below the touchpad that becomes accessible once the oven door is open?

  3. #23
    I just did a live-chat with someone on this board and after giving them my model/ser. # info, these are the parts they said I needed:
    http://partsdr.com/part/74005739-con...ssembly-black/
    http://partsdr.com/part/74007217-clock-control-board/

  4. #24
    Admin/Technician Doc Ryan's Avatar
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    We see a much higher failure rate of the touchpad on the control panel, so we recommend to start by replacing this part first. Although it is possible for the control board to go bad and also cause this error code. Both part numbers provided via our live chat are correct for your model and serial number.

    These are the instructions:

    1. Remove power from unit.
    2. Open oven door and remove screws securing control panel.
    3. Remove screws located on the right and left sides of the control panel.
    4. Grasp control panel on the far left and right sides and gently pull the control panel out and down. NOTE: Gently pull control panel out and down.
    5. Remove infinite switch control knobs, infinite switches, indicator lights, rocker switches, and electronic control/clock (as necessary) and transfer to the new control panel.
    6. Reverse procedure to reinstall control panel.
    Ryan
    www.PartsDr.com - Discount Appliance Parts & Accessories

    Please help keep our repair forum FREE by purchasing your replacement parts from our online store. Thank you for your support.

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  5. #25
    Thanks Doc! I ordered the control panel from this site; it arrived in 1 day via regular UPS Ground shipping from South Dakota (how is that possible?)! Just installed it and the oven works now!
    Major kudos to this forum and site for the DIY help!
    The only remaining issue on the oven is that the burner starter stays clicking after the burner is on-- is the best way to remedy this by cleaning all 4 of the igniter areas? How do I clean them?


    Quote Originally Posted by Doc Ryan View Post
    We see a much higher failure rate of the touchpad on the control panel, so we recommend to start by replacing this part first. Although it is possible for the control board to go bad and also cause this error code. Both part numbers provided via our live chat are correct for your model and serial number.

    These are the instructions:

    1. Remove power from unit.
    2. Open oven door and remove screws securing control panel.
    3. Remove screws located on the right and left sides of the control panel.
    4. Grasp control panel on the far left and right sides and gently pull the control panel out and down. NOTE: Gently pull control panel out and down.
    5. Remove infinite switch control knobs, infinite switches, indicator lights, rocker switches, and electronic control/clock (as necessary) and transfer to the new control panel.
    6. Reverse procedure to reinstall control panel.

  6. #26
    Admin/Technician Doc Ryan's Avatar
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    Quote Originally Posted by stevejchang View Post
    Thanks Doc! I ordered the control panel from this site; it arrived in 1 day via regular UPS Ground shipping from South Dakota (how is that possible?)! Just installed it and the oven works now!
    Major kudos to this forum and site for the DIY help!
    The only remaining issue on the oven is that the burner starter stays clicking after the burner is on-- is the best way to remedy this by cleaning all 4 of the igniter areas? How do I clean them?
    Thank you for the feedback and letting us know that the control panel fixed your problem. For your other problem that you are having, please start a new thread and we can try to assist you with that problem there.
    Ryan
    www.PartsDr.com - Discount Appliance Parts & Accessories

    Please help keep our repair forum FREE by purchasing your replacement parts from our online store. Thank you for your support.

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  7. #27
    Hi Doc,
    Thanks for your help a few months ago-- a new problem has surfaced. We had some type of electrical spike when some work was being done on our home's main electrical panel-- the Jenn-Air range mentioned in the above thread started going crazy by itself: all of the burner igniters started clicking like crazy and the control panel display went crazy as well. It went on for a few minutes before we shut things down but there was a burning smell (fried electronics?) afterwards. The electrician said that it was probably an incorrectly wired neutral in the panel that may have sent twice the amount of juice to this particular circuit.
    When I opened up the control panel, it looks one of the components on the back of the clock control board may have blown out.
    Do you think that replacing the clock control board will be the solution?
    Also, now one of the four igniters does not function; do you know how this can be fixed?

  8. #28

    Question Help please!

    I was having the same issue with my Jennair range. The f1-07 error was flashing and the bottom numbers on the control panel has not worked in 2 years. Now the oven itself will not come on. The cooktop works but I get nothing when I try the oven. I was wondering if you could help me with which part we need.
    My model # is JDS9860AAB and my serial # is 17292677AT.

    Thank you in advance.
    The Murphys

  9. #29
    hi Doc --
    Sounds like my problem too, with model JES9860AAS
    beeps intermittently and displays F1-7 and says to phone home (to Newton)
    and it always did have a problem with some of its numerals, but now this beeping, I don't know, sounds dubious.
    so I'l like to try what worked for Chris and Debbie
    -- Richard
    I think I screwed up the navigation here, I wanted to get to where it says Quick Quote but I ended up on Quick Reply
    I mean, I would like to try replacing the touch panel like they said they did
    Last edited by Richard Katz; 10-19-2015 at 10:55 PM. Reason: left out what I wanted to find out / do

  10. #30

    Cool

    Quote Originally Posted by Richard Katz View Post
    hi Doc --
    Sounds like my problem too, with model JES9860AAS
    beeps intermittently and displays F1-7 and says to phone home (to Newton)
    and it always did have a problem with some of its numerals, but now this beeping, I don't know, sounds dubious.
    I just checked to see if the stove works okay --- works as well as it ever did. So is there a way to just disable the beeping sound -- the BEEP?
    like, maybe there's some magic combination of keystrokes that will disable the beep, kind of like there's supposedly a magical combination of keystrokes that will disable the warning beep in a Prius when you don't have your seatbelt on, and various other annoying and only semi-useful beeps , other than the backup alarm.

    UPDATE --- I just checked to see if the stove will actually cook anything, and it will NOT. The oven shuts itself off after a minute or two. So I guess I probably do need a new control panel part.
    Last edited by Richard Katz; 10-20-2015 at 11:19 AM. Reason: clarification and helpful suggestion for the Doc

  11. #31
    Admin/Technician Doc Ryan's Avatar
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    Quote Originally Posted by Tmurphy31 View Post
    I was having the same issue with my Jennair range. The f1-07 error was flashing and the bottom numbers on the control panel has not worked in 2 years. Now the oven itself will not come on. The cooktop works but I get nothing when I try the oven. I was wondering if you could help me with which part we need.
    My model # is JDS9860AAB and my serial # is 17292677AT.

    Thank you in advance.
    The Murphys
    As you can see from the previous posts, this problem is most commonly caused by a failed touchpad control panel.

    This is the control panel for your model and serial number:

    Touchpad Control Panel (Black) - Part # PD00005649 (mfg # 74005750)
    Ryan
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  12. #32
    Admin/Technician Doc Ryan's Avatar
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    Quote Originally Posted by Richard Katz View Post
    I just checked to see if the stove works okay --- works as well as it ever did. So is there a way to just disable the beeping sound -- the BEEP?
    like, maybe there's some magic combination of keystrokes that will disable the beep, kind of like there's supposedly a magical combination of keystrokes that will disable the warning beep in a Prius when you don't have your seatbelt on, and various other annoying and only semi-useful beeps , other than the backup alarm.

    UPDATE --- I just checked to see if the stove will actually cook anything, and it will NOT. The oven shuts itself off after a minute or two. So I guess I probably do need a new control panel part.
    No, there is no way to bypass the error code. It sounds like you will probably need to replace the control panel.

    This is the control panel assembly for your model and serial number.

    Control Panel Assembly - Part # PD00003678 (mfg # 74005747)
    Ryan
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  13. #33
    Quote Originally Posted by Doc Ryan View Post
    No, there is no way to bypass the error code. It sounds like you will probably need to replace the control panel.

    This is the control panel assembly for your model and serial number.

    Control Panel Assembly - Part # PD00003678 (mfg # 74005747)
    Okay, my JennAir range/oven is working now, and I'd like to share some of the newbie experience I just had with the other newbies looking for help with their stricken JennAir. First, you need to get clear on what is meant in this context by "control panel" and "control panel assembly". The control panel for the stove = range/oven is what might commonly be called a keyboard, or touchpad, like on a laptop, a set of little buttons to push to issue commands to the stove; but what's confusing is that this keyboard is built in, and I mean solidly built right inside of, a big piece of steel just like in the PartsDr picture, that you can see on your stove. When you order a new keypad, or control panel, or control panel assembly, whatever you end up calling it, you are going to be astounded that you just bought this huge piece of steel just to get a new little plastic keyboard because a few of the membranes inside the keypad went on the fritz. Second, when you get around to actually replacing your great big control panel assembly --- because your keypad is issuing commands all by itself like a deranged telegraph operator -- you need to take a deep breath and contemplate the task and go for the LEAST number of screws to unscrew and reassemble later. It turns out that there are eight screws to get the great big assembly off the stove (and oh by the way, you really should rig up some way to support that big heavy assembly whilst you are working on it; I used a 2x4 that was supported by the pulled-out drawers on either side of the stove, with a few more shims here and there; you know, dunnage; cribbing.) Those eight screws consist of four Philips head on the sides and four hexhead on the underside, that you get to by opening the oven door, and looking up. Now remove the old control panel assembly, as far as the wiring will allow you to. That's not so easy to do, because there is a little angle-iron piece screwed into the top of the assembly that you have to sneak under the stovetop. Maybe there's a trick to that, but seems to me you have to manhandle it pretty severely, and that stovetop is heavy and wants to bite your fingers.
    Now look at the new part, and look at the old still wired to the (hopefully totally dead meaning un-plugged) stove, and you'll see that you need not disassemble ANY of the circuit board at ALL. You see that you have to pull the mylar ribbon cable, because you see that it is the ONLY part sticking out from the new control assembly module and you can see where it goes. I can't really help you on how to get that ribbon cable to nicely get removed from it's receptacle on the old control panel assembly-- the black receptacle with the two little pin-like protrusions you can see if you pry it a little bit perpendicular to the way the ribbon is running. Somebody could make a really elegant Youtube video of just how to do that. mostly, you bend the middle of the black receptacle to make sure the two little tiny pins you see are free of the cable (which has two holes to hold those pins); and then you pull on the ribbon cable, and pray. You DON'T have to worry about screwing up that cable because it's the old one; it's junk. The new one will slide in later, just fine, and sort of auto-clamp itself, like a barb. Now that you've got the ribbon cable freed up, you can see that there are four hexhead screws that hold the circuit board; and that there are two screws each that hold each one of the four burner adjusters, after you pull off the burner knobs. You may have little red lights above the burner adjusters; you can SLIDE the white light"boxes" to the side, sliding each one off the little red plastic that is the "light" stalk. The little red light stalks pop out if you press them; make sure you aim them somewhere that you know where they aren't going to disappear. After you have freed the burner adjusters from the "control panel assembly" ; and have freed the circuit board from the control panel assembly (it's surrounded by cardboard, but you'll figure that out); you can remove the old control panel assembly.
    Nothing tricky about reassembling the whole thing. You already know all the steps. I hope you figured out some way to hold the new assembly up in the right place and fairly level while you are working on it, assembling the burner adjusters to it and getting the circuit board in, with its crazy wall of cardboard around it. There is ONE fragile part on that circuit board, in the very front in the center; an electronic component that looks like it's easily bent and it sure is. I can assure you that you get at least one chance to bend it by mistake, for free.
    Maybe you happen to be like me, and you have a JES9860AAS Jenn Air , the one that has a griddle and two burners all electric; and of course a downdraft convected electric oven. If it turns out that, like me, you couldn't get a PD00003678 (mfr # 74005747) because it is out of stock, you CAN if you have the stomach for it, order a PD00005649 mfr 74005747 and ... gasp ... enlarge the center hole for the burner adjusters a little on each "end" to accommodate the burner adjusters that came with that model; ie take a 5/32 chainsaw file and put little ears on the outside of the center hole like mouse ears but straight out to the side; mount your burner adjusters; and your're good to go. Near as I can tell, the control panel inside the control panel aseembly = the keypad; the keyboard is the same; works the same, anyway. Not for the faint of heart. MIght be a good deal easier to just get the right part, if in fact they're still making it. PartsDr had the wrong part cheap enough that it was worth it to me to jerry-rig it for my all-electric model Jenn-Air.
    And BTW we just LOVE our Jenn Air.

  14. #34
    ONe more note about the Jenn Air JES9860AAS and similar range/oven stoves --- when the control panel = keypad goes bad, and you have to buy a two hundred dollar or so assembly or module to replace it (and that's from thrifty PartsDr; more like three hundred from the Dealer); it will look like the keypad is somehow embedded, or built in, to the assembly. Wrong. It's just glued on. You can use an ordinary silverware knife to get under an edge of it and strip it off. I have no idea if you can buy that keypad, but it's an interesting exercise. Put it this way; if that were a laptop you were fixing there, the keypad, or keyboard as we call it on a laptop, would be around thirty bucks. And the keyboards of laptops wear out all the time; although I must say, I've never had a keyboard of a laptop that started issuing nonsensical commands all by itself like this stove does, whilst beep beep beeping like a crazyman.

  15. #35
    Quote Originally Posted by Richard Katz View Post
    ONe more note about the Jenn Air JES9860AAS and similar range/oven stoves --- when the control panel = keypad goes bad, and you have to buy a two hundred dollar or so assembly or module to replace it (and that's from thrifty PartsDr; more like three hundred from the Dealer); it will look like the keypad is somehow embedded, or built in, to the assembly. Wrong. It's just glued on. You can use an ordinary silverware knife to get under an edge of it and strip it off. I have no idea if you can buy that keypad, but it's an interesting exercise. Put it this way; if that were a laptop you were fixing there, the keypad, or keyboard as we call it on a laptop, would be around thirty bucks. And the keyboards of laptops wear out all the time; although I must say, I've never had a keyboard of a laptop that started issuing nonsensical commands all by itself like this stove does, whilst beep beep beeping like a crazyman.
    The Quote in the Note here says "one more thing" but the "more" refers to a long, LONG step by step that is awaiting moderator approval, about how to remove and replace the control panel assembly. The procedure is so much less baffling in retrospect, I really wanted to share some insight into what you're confronting as a newbie to Jenn Air stove repair. I hope the Moderator will remove This Note when the exegesis gets posted.

  16. #36

    Long messages ...

    Quote Originally Posted by Richard Katz View Post
    The Quote in the Note here says "one more thing" but the "more" refers to a long, LONG step by step that is awaiting moderator approval, about how to remove and replace the control panel assembly. The procedure is so much less baffling in retrospect, I really wanted to share some insight into what you're confronting as a newbie to Jenn Air stove repair. I hope the Moderator will remove This Note when the exegesis gets posted.
    looks like lengthy messages don't make it. Oh well.

  17. #37
    Admin/Technician Doc Ryan's Avatar
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    Hi Richard,

    Thank you for the lengthy post and information. Your post was flagged as possible being spam so I had to manually approve it.
    Ryan
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  18. #38
    I have the same error code F1-7 The Model # is JES9860AAS and Serial # is 11642758CC

  19. #39

    Go ahead and fix it!!

    Quote Originally Posted by DesireeSC View Post
    I have the same error code F1-7 The Model # is JES9860AAS and Serial # is 11642758CC
    I hope there's enough info to fix your lovely Jenn Air, Desiree! If my run-through turns out to need some clarification, just let me know!

  20. #40
    Doc,

    My Jenn Air model # is JES9860AAW and serial number is 19276216AT and needs is displaying the F1-7 code. Is this the correct control panel?
    http://partsdr.com/part/74005748-tou...l-panel-white/
    Just wanting to verify before I order it.

    Thanks

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