can´t find the HOLD button on my GE Profile refrigerator

[Tiago Silva]

Model Number: PEZ23LGZA GS
Brand: GE
Age: 1-5 years

hello. for several days i have been trying do the self-diagnostic procedure, to fix a problem in my refrigerator, but, according to the manual, i need to press for 3 seconds the HOLD button to get started the test. my refrigerator just doesn´t have a HOLD button. so, which button shoud i press to do the self-test? thank you for help me.

[Doc Ryan]

I am not finding any information on your model number. Is this a USA model refrigerator?

[Tiago Silva]

hi, Ryan. how are you?
No. I have bought it here in brazil. I found in internet the same appliance with different model numbers.

Here is the links:

http://www.extra.com.br/Eletrodomest...10V-28421.html

http://www.zoom.com.br/geladeira/gel...ide-pez23lgzww

as you can see, on the panel on the top part of the refrigerator area there are only 2 displays (with 2 pads – colder (Right) and warmer (Left) – for refrigerator, and 2 pads – colder (R) and warmer (L) for freezer), and each display has only one digit. There is no hold button. I have tried to find in the internet any way to perform its self-diagnostic, but I couldn´t found any information.
Thanks for your attention.

[Tiago Silva]

I am not finding any information on your model number. Is this a USA model refrigerator?

hi, Ryan. how are you?
No. I have bought it here in brazil. I found in internet the same appliance with different model numbers: PFZ23LGXWW and pez23lgzww.

on the panel on the top part of the refrigerator area there are only 2 displays (with 2 pads – colder and warmer – for refrigerator, and 2 pads – colder and warmer for freezer), and each display has only one digit. There is no hold button. I have tried to find in the internet any way to perform its self-diagnostic, but I couldn´t find any information.

Thanks for your attention.

[Doc Ryan]

I'm sorry I do not have access to any international model numbers. It sounds to me like the manual you are looking at is not for your refrigerator. When looking up information you should also go by the model number from the tag on the inside wall of the refrigerator.

[Tiago Silva]

Hello, Ryan.
That's really the model number. I see it on the stick inside the refrigerator.
But now problem.
Anyway, thanks for replying.
Best regards.