Model Number: DA97-07365G
Brand: Samsung
Age: 1-5 years
I purchased a new ice maker (model DA97-07365G) for my 5 year old Samung French door refrigerator. The installation went perfect and the ice maker is acting normal and quietly making ice, however, I noticed immediately after installation I have to hit the door ice lever hard with a cup to dispense ice, otherwise only water will dispense. This function worked correctly with the previous ice maker which I had to replace after it stopped making ice. Now the only way to dispense ice is to slam a cup into the lever which is not normal or a desired way of using this feature. Can anyone help me understand why the dispense mechanism has now changed with the installation of a new and improved ice maker? Is there an adjustment?