Samsung ice maker not getting any water

[Eddiewardo]

Model Number: Rfg297HDWP
Brand: Samsung
Age: 1-5 years

Hi, thanks for the Forum. Returned home the other night to find water dispenser locked on, water all over floor. Cleaned up, but now no water gets to the ice maker. Removed ice maker ( thanks for those instructions) and it seems fine. Removed back panel over main boards and definitely smell an electrical burnt smell (I'm an old electrician). My question: where do I go from here? What parts can I buy from you? What circuit board tells the ice maker valve to inject water? Water dispenser works fine, but not to ice maker, tried ice maker reset, also ice maker compartment is plenty cold, slight powder frost on some areas.
Thanks so much, Ed

[Doc Ryan]

Ed,

The main control board what sends power to the water inlet valve for the water dispenser and ice maker. I would guess that either the main control board went bad and caused the water valve to stick on. Or the water valve stuck on and burned out the main control board. Usually if the water valve stays on for a long period of time it will burn out because they are not intended to be run for very long periods of time. I would start by replacing the main control board and the water inlet valve.

These are the parts for your model refrigerator:

Main Control Board - Part # PD00002131 (mfg # DA92-00147B)


Water Filter Case Assembly - Part # PD00022887 (mfg # DA97-11433A) The water inlet valve is located inside this part and is not sold separately.