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Thread: ice maker not working

  1. #1

    ice maker not working

    Model Number: TBX22QA
    Brand: GE
    Age: More than 10 years

    The ice maker won't make ice and a clicking noise comes from the ice maker in 5-second intervals. Thanks for any help you can offer.

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    There are 5 more digits at the end of the model number. Can you get those from the tag on the refrigerator for me please?
    Ryan

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  3. #3
    Quote Originally Posted by Doc Ryan View Post
    There are 5 more digits at the end of the model number. Can you get those from the tag on the refrigerator for me please?
    Thanks for your help. Those are the only numbers on the sticker in my frig/freezer. Where else might I find a longer model number?

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    I did some checking, and it looks like all of the TBX22QA should use the same ice maker & water valve. The longer model number is located on a tag that will have the full model & serial number of the refrigerator. Try out our refrigerator model number locator, it has the common locations that you can find the tag.

    If the ice maker is not making any ice and there is a clicking noise coming from the ice maker, then that usually indicates a failure inside the ice maker and the ice maker will have to be replaced. The other thing that can cause the ice maker not to work is a failed water valve, or in some cases both parts can be bad. On some of the ice makers, you can pull the front cover off and you might be able to see where the click noise is coming from.

    This is the ice maker & water valve for your refrigerator:

    Ice Maker Assembly - Part # PD00000998 (mfg # WR30X10093)


    Water Inlet Valve - Part # PD00001100 (mfg # WR57X10033)
    Ryan

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  5. #5
    Thank you so much for your help!

  6. #6
    Admin/Technician Doc Ryan's Avatar
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    You're welcome! Let us know how the repair goes for you.
    Ryan

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