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Thread: 2009 Samsung RSG 257 ice maker not dispensing ice

  1. #1

    2009 Samsung RSG 257 ice maker not dispensing ice

    Model Number: RSG 257
    Brand: Samsung
    Age: 6-10 years

    Just installed Samsung DA97-07549B ice maker. Hit reset button to cycle it, it filled with water but wouldn't dispense the ice after 3 hours. I noticed the lever underneath the ice make is all the way up. I thought it was suppose to be in the down position until it filled up with ice. Is the lever shutting off the ice maker?

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Give the new ice maker time to cool down to below 10F for it to start making ice. I am not sure if the ice maker arm is supposed to be up or down on particular ice maker when it is making ice.
    Ryan

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  3. #3
    The arm is suppose to be down. If I shut off the power and turn it back on, the ice maker will do it's cycle. That's the only way I can get ice

  4. #4
    I replaced this ice maker as heated tray had failed. Ice maker off icon continues to flash and resetting will produce 1 batch of ice, icon still flashing. Do I also have a failed circuit board?

  5. #5
    Admin/Technician Doc Ryan's Avatar
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    Have you checked the owners manual to see what it says about the ice maker icon flashing?
    Ryan

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  6. #6
    Quote Originally Posted by Doc Ryan View Post
    Have you checked the owners manual to see what it says about the ice maker icon flashing?
    Thanks Doc,
    Yes I checked that and no, nothing in the manual. The larger problem is the ice maker functions but a reset will make one batch of ice. It won't resume normal operation.

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