Model Number:
Brand: Brand
Age: Less than 1 year
Model Number: WT50012CW
Brand: LG
Age: 6-10 years
Hey everyone, I worked on a LG top-load washer that would not drain or spin and had a blocked drain and off balance fault code. My customer also said it was also noisy. The washer was model no: WT5001CW made in 2011. I checked it over and could not find anything wrong with as it ran thru the cycle just fine. The owner said she had the factory people out when it was still in warranty and they reprogrammed the washer control board because it was too sensitive and go off balance when washing water-proof items like mattress pads. She said that the above problems have been happening ever since they did that and she wanted to know if I could reset it to the original setting. I never heard of this. Could it be true? If so does anyone know how I can reset it back to new?