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Thread: Ceramic Cook top not heating

  1. #1
    Patient
    Join Date
    Mar 2017
    Location
    Indianapolis, IN
    Posts
    3

    Ceramic Cook top not heating

    Model Number: FGEC3645KB
    Brand: Frigidaire
    Age: 6-10 years

    I have a 5 burner, 36" Frigidaire cook top, model FGEC3645KB. We have had it since mid April 2011. Everything up to this point has worked fine. Now none of the burners work. There is a HOT SURFACE indicator light that is light, bright, when the surface is hot. Now, since the burners are not working, the light is on but very dim, and is only on when all of the burner knobs are in the off position. When any one of the knobs are turned on, the light goes out. I have checked the circuit breaker and have 238v across both terminals. I have not removed the cook top at this point in my investigation. Can anyone suggest what the issue might be, or my next steps.

  2. #2
    Sounds like a power problem to me re: hard to see that you would loose all infinite controls at once.

    Did you have the 238 volts (L1 to L2) at the cooktop?

    Is it still there when one of the elements is turned on ?

  3. #3
    Patient
    Join Date
    Mar 2017
    Location
    Indianapolis, IN
    Posts
    3
    Quote Originally Posted by denman View Post
    Sounds like a power problem to me re: hard to see that you would loose all infinite controls at once.

    Did you have the 238 volts (L1 to L2) at the cooktop?

    Is it still there when one of the elements is turned on ?


    I will need to remove the stop to get to the cook top power outlet. i will check that out and let you know. Also, I will check the voltage at the circuit breaker this evening with control on and off.

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