Originally Posted by
dmarley68
Model Number: RF28HFEDBSR
Brand: Samsung
Age: 1-5 years
Hello,
I have a Samsung ice maker that is not working anymore. I can get the ice maker in the fridge to run a full test cycle and it will put water into the tray. After that is done, it will not flip the ice out. I have tried to run another manual cycle to see if it will flip the ice out; however, the arms just seem to be sitting on top of the ice cubes. I am not sure if I need a new ice maker assembly (PD00027210). I was not sure if I should also get a new auger motor assembly (PD00030367) as I have heard that unit can also be problematic. Any help would be appreciated. Thanks.