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Thread: Whirlpool Gold Fridge - no ice (infrared beam in door and not fridge body)

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  1. #1

    Whirlpool Gold Fridge - no ice (infrared beam in door and not fridge body)

    Model Number: G17FVCWY00
    Brand: Whirlpool
    Age: 1-5 years

    I have a whirlpool gold model G17FVCXWY00 and it stopped making ice. This unit has the infrared beam mounted in the door unit itself and I do not know how to test it since it does not blink red or have any visible color like my old fridge which have how to test info everywhere. How do I test the invisible infrared unit on this model?

    Also, the ice maker is difficult to access since it is behind some trim snapped in place - it has no water in the cube area based on my finger probe. I unplugged fridge several times and the tray tried to cycle - made sounds - and even once it tried to add "some" water but only once - suspicious of frozen line as the issue started with water all over in the fridge from I assume the water line to ice maker as the source - but the water issue has stopped and no ice production.

  2. #2
    I have the same issue. Has anyone learned how to test this type of sensor?

  3. #3
    I got this link for the manual which has service info!!! Look at section 4 and page 97-98 for onboard diagnostic tests. The correct model is Gi7FVCXWY (Y is stainless version). i have not worked on my fredge yet so let me know if you find your issue and same here.

  4. #4
    This manual is most helpful. I went through the test procedures (section 6-1, 6-2) and the ice level sensor tested good. However, test 18 (ice maker fill) possibly showed some potential problems. It did not cycle. Pressing the test switch didn't produce any changes. Can someone tell me what this actually means? The water dispenser works fine, however the ice maker mold stays empty.

  5. #5
    Thanks for the update Jim - I am testing my fridge tonight. The manual may save the day as I want to order some parts from our forum sponsor!!! I have the EXACT same problem you describe

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