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Thread: [FIXED] Bravos XL detergent dispenser leak

  1. #1

    Question [FIXED] Bravos XL detergent dispenser leak

    Model Number: MVWB850YW0
    Brand: Maytag
    Age: 6-10 years

    I noticed water on floor at front, left side of washer. I put washer on blocks and observed while doing load of laundry. I noticed water leaking as it was running water through the detergent dispenser. It was coming in so fast that it was overflowing the dispenser and splashing on the lid and that was dripping on the floor. Could a defective water inlet valve be causing this? I saw a youtube video that showed the problem I'm having, but there was no cause listed. Thanks for your help.

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    I don't think a bad water inlet valve would cause that type of a problem. If you pour water into the dispenser does it drain out at a quick rate?
    Ryan
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  3. #3
    Quote Originally Posted by Doc Ryan View Post
    I don't think a bad water inlet valve would cause sn'tthat type of a problem. If you pour water into the dispenser does it drain out at a quick rate?
    Yes it drains quickly. I had the top open, doesn't seem to be any blockage anywhere. The video I was talking about on Youtube is titled "WHI Cabrio Overflowing Detergent Dispenser", this might give you a better idea of what I am talking about Thanks for you reply.

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    I posted the video below so others can reference it. In that video it appears that the dispenser is not draining the water fast enough and it is overflowing. Are you sure there isn't something clogged not allowing the water to drain fast enough?

    Ryan
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  5. #5
    Quote Originally Posted by Doc Ryan View Post
    I posted the video below so others can reference it. In that video it appears that the dispenser is not draining the water fast enough and it is overflowing. Are you sure there isn't something clogged not allowing the water to drain fast enough?

    I will double check but the water seems to be coming in real fast compared to the way it flows when it goes thru the bleach or fabric softener dispensers. Thanks.

  6. #6
    It's definitely not clogged. If the inlet valve isn't the problem and it's not clogged, would I be wrong in thinking there might be something in the dispenser itself that has caused the speed and direction of the water flow to change? I will take it off and look at it.

  7. #7
    I took the dispenser off and checked it. Doesn't seem to be anything visibly wrong with. Ran water thru it with no noticeable problems. Put it back on and same problem. I have noticed that it only seems to run over when using warm water as opposed to cold only. The water pressure is stronger with warm water. The cold water comes close to running over but doesn't.

  8. #8
    Admin/Technician Doc Ryan's Avatar
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    The detergent dispenser just has a hose attached to the dispenser, so I don't see too much to go wrong with it that could cause this type of problem. There could be some strange issue with the water valve or dispenser being bad that could cause the problem but I don't know see any way that you can test anything to see what is bad. If you think one of the parts might be causing the problem you could try changing them out one at a time to see if they fix the problem.

    Water Inlet Valve - Part # PD00027362 (mfg # W10853723)


    Detergent Dispenser Assembly - Part # PD00008893 (mfg # WPW10172154)
    Ryan
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  9. #9
    I just ordered the water inlet valve. I will let you know if that was the problem. Thanks again.

  10. #10
    Admin/Technician Doc Ryan's Avatar
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    Sounds good!
    Ryan
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  11. #11
    Received the new water inlet valve, installed it and it seems to have solved the problem. The water is flowing into the detergent dispenser at a much slower rate and is not running over. I don't know what could have been wrong with inlet valve but it must have had something wrong with it. If someone else is having this problem they might consider this. Thanks again for the input.

  12. #12
    Admin/Technician Doc Ryan's Avatar
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    Thank you for the update, I am glad to hear that the water valve fixed your problem. I have updated the status of this thread to FIXED.
    Ryan
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