Model Number: RSG257AARS
Brand: Samsung
Age: 6-10 years
I know the problem is in the wiring in the upper hinge but not sure which part to order. I spoke to a sales associate and he sent me the wrong part. I think I just need the little wire with plastic connector on one end and another plastic end that snaps into the hinge cover. Any insights? Freezer and icemaker work fine, but if the door is not registered as closed, we cannot dispense ice or water. It confuses our guests and we do a lot of slamming and it is taking it toll on the family dog.