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Thread: Ice maker stopped producing / dumping ice

  1. #1

    Question Ice maker stopped producing / dumping ice

    Model Number: RSG257AARS/XAA
    Brand: Samsung
    Age: 6-10 years

    My Samsung RSG257AARS/XAA has mysteriously stopped producing ice. I've checked the standard things like freezer temperature, ice maker set to on, etc, and nothing seems to be an issue. I have NOT changed the water filter in recent months, so it's not a new pressure issue.

    I did push the reset button and waited for the chime. It then cycled one tray of ice and stopped working again. One day later it did the same thing. It's now a week later and it's not produced a single ice cube.

    I'm not super handy, but does anyone have any idea what the issue might be?

    Thanks.

  2. #2
    Samsung appliances are full of quirks but it seems like it either might be a sensor that's gone bad that is not reading the ice level or even a water line to the unit.
    Good luck...
    -Fred
    Repair Tech
    Appliance Repair Los Angeles

  3. #3

    Exclamation Ice maker not dumping ice

    Mine is not dumping ice too.

    Ice off led on control panel is not lit. Tried turning off, it will chime but no red light.
    Tried resetting the icemaker. It will dump the ice then refill with water but will not dump ice again.

    I notice on control panel that my water function light does not lit even if i push it.

    Could this be control panel issue or ice maker issue?

    Quote Originally Posted by brutus View Post
    Model Number: RSG257AARS/XAA
    Brand: Samsung
    Age: 6-10 years

    My Samsung RSG257AARS/XAA has mysteriously stopped producing ice. I've checked the standard things like freezer temperature, ice maker set to on, etc, and nothing seems to be an issue. I have NOT changed the water filter in recent months, so it's not a new pressure issue.

    I did push the reset button and waited for the chime. It then cycled one tray of ice and stopped working again. One day later it did the same thing. It's now a week later and it's not produced a single ice cube.

    I'm not super handy, but does anyone have any idea what the issue might be?

    Thanks.

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