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Thread: Samsung french door refer compartment won't cool is at 55 F

  1. #1

    Exclamation Samsung french door refer compartment won't cool is at 55 F

    Model Number: RF28HFEDBSR/AA
    Brand: Samsung
    Age: 1-5 years

    This fridg is 2 yrs 3 months old. A few days ago it started making a loud sound like a fan blade was ticking on something. when you opened the door it sounded like the fan turned of and the ticking got slower and stopped. If close the door the ticking started again. Sometimes it would quite for a while (hours) and start up again. Now the ticking has stopped but the fridg is not cooling, 55 F, inside but the freezer seams to be working okay. I called Samsung and was told that condenser coils are frozen up and stopped the fan. If I unplug the unit and wait 3 to 4 hours for the coils to defrost it will work again for a week or so and then happen again. The guy said it was most likely a sensor not telling the unit to defrost the coils. There is no service on appliances in our area. Help

  2. #2
    Definitely not a good unit if there is no local service!!!

    Here is a service manual perhaps it will help.
    Running diagnostics may also be useful.
    https://drive.google.com/drive/folde...nZzbzllMkhxZjQ

    First off the coils inside the freezer and fresh food sections are evaporator coils.
    The condenser coil is under the unit at the back.
    This makes me suspicious of the Samsung advice.

    It could be a defrost problem but may just be a fan problem.
    You will have to remove the cover in the fridge and inspect the evaporator coils and fan.
    Then go from there.

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