Model Number: WTW4950XW
Brand: Whirlpool
Age: 1-5 years

Hello everyone, i am needing some help. My washer stopped during the drain/rinse cycle. it would not spin out. i removed the clothes and tried to turn the drum, at first it was very hard to turn, then i hgave a little more force and heard it kinda pop and then it started to turn. closed the lid and ran the spin cycle , it worked as it should, but i noticed it was very very loud during the spin cycle. my question is... do i have a bad bearing on the drum assemble somewhere, or is the gear drive assembly the culprit? thanks in advance.