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Thread: Ice/water dispenser not working

  1. #1

    Ice/water dispenser not working

    Model Number: rf263beaesr
    Brand: Samsung
    Age: 1-5 years

    Hi,
    I have a ice/water dispenser issue. Midway through filling up a glass of water with the water dispenser the water just stopped. After that neither the ice or water dispensers will work. When "ice" is selected the auger does not run either. All water connections are good, the issue started about two days after replacing the main board in the fridge. I have tried resetting the ice maker with the internal button, as well as doing a full reset by disconnecting power to the fridge.
    Any suggestions?

  2. #2
    It sounds to me like your main board went bad.
    Why did you replace it?
    The first thing I would do is unplug the unit and disconnect reconnect all plugs at the main board, also carefully inspect them for a bad connection.
    Hopefully you have a warranty on it, also I would check the inputs and power supplies just in case something external to the board is responsible for the problem or the blowing of the board.

    Below is info on this unit that may be useful to you.
    https://drive.google.com/drive/folde...19CTy1kLUNVUlE

    This is a complicated piece of gear so is often best to leave it to a pro.
    And by a pro I mean someone who has experience working on this model.

    Note that I have never worked on one of these so with luck someone who has may be able to give you better advice.

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