Model Number: Dv45k6500gv
Brand: Samsung
Age: Less than 1 year

Recently purchased this gas dryer from best buy and had them install it. I tried using the steam sanitize function for the first time when I start it timer says 1:10 after about a minute or 2 the dryer timer changes to 1 minute and then stops. All of the sensor dry functions work properly as well. I did notice that during the wrinkle away setting the dryer starts at 20 minutes runs until 18 and then stops and starts every so often but still finishes the cycle.
Any thoughts as to why the steam sanitize wont run through?