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Thread: Samsung dryer still getting HE error message

  1. #1

    Samsung dryer still getting HE error message

    Model Number: DV45H7000EW/A2
    Brand: Samsung
    Age: 1-5 years

    My dryer stopped heating. I replaced thermistor, then replaced heating element. Ran the dryer and got very hot and HE error. Then I replaced the other 2 thermostat parts. The dryer ran and seemed to dry it OK but at the end I received another HE error. What should I try next? Thank you for you help.

  2. #2
    I am assuming that when you replaced the parts you also checked/cleaned the interior of the unit including the blower wheel.
    Try running it disconnected from the vent system to eliminate this as a possible cause.

    Unplug the unit and disconnect it from the vent system.
    Now try a run.
    If it now dries OK odds are the vent system needs checking/cleaning.
    Be sure to check that the louvers on the outside of the house open correctly.

    If you do not want any lint in the house.
    Take a pair of pantyhose.
    Put one leg into the other and then attach this to the dryer's vent.
    Leave enough room so the pantyhose can balloon out like a windsock.

    Both the above will let you check the temperature and the air flow.

    Note: The above is not recommended for gas dryers due to carbon monoxide concerns.

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