Model Number: 110.27711600
Brand: Sears Kenmore
Age: More than 10 years

Hi,

My washing machine stopped spinning. I had a technician come to inspect it. He says that it’s the transmission. Based on research, I’ve done online, it seems like it’s more likely to be the motor coupler or the clutch. I mentioned this to the technician. He says he checked the coupler (he looked under the machine while the machine was running). He never took the motor out to take a real close look.

He also says it can’t be the clutch because he checked it when he took the agitator out. It is my understand that he would not have been able to inspect the clutch by removing the agitator. Am I correct?