Model Number:
Brand: Brand
Age: Less than 1 year

Model Number: RF28HDEDTSR/AA06
Brand: Samsung
Age: 1-5 years

Tried reset button on upper ice maker which chimes but does nothing after-do not hear the harvester mechanism working, no ice dumps, and do not hear the water valve opening and filling tray. Suspect that tray may be cracked and will not turn to dump the ice. I am not sure if the tray dumping triggers the water valve to open and fill the tray. Since we have had the fridge have had to defrost ice maker section many many times. Water pressure ok coming out of water dispenser. Thanks for any advice on the issue.