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Thread: GE Front Load Washer doesn't drain

  1. #1

    GE Front Load Washer doesn't drain

    Model Number: GFW650SSNIWW
    Brand: GE
    Age: 1-5 years

    I have a GE Front Load Washer that no longer pumps out the dirty water. This same thing happened about 6 months after I original got the washer (2 years ago) and they replaced the drain pump. So, I assumed this was typical, and went ahead and replaced it again - but this time it did not fix the issue. Below I have outlined what I have done and what diagnostics I have run. The Front Loader is no longer under the 1 year warranty and the 10 year, I found out from the store is only on the motor and drum, So, all the electronics are on my dime.

    What I have done:
    1) Checked and clean filter - not really that dirty, but did not resolve the issue
    2) Blew from drain hose, and heard it bubbling in washing machine
    2) Replaced the Drain Pump - still same issue - no pump
    3) Tested the old pump with 120v, it spun fine outside on test bench
    4) Replaced the Inverter board - still same issue, exact same tests fail in the same way

    Error Codes:
    Getting error codes: 25, 38,34, 39,18, 27

    Ran the following Tests:
    #12 - lights go out nothing happens to washing machine
    #10 - Proper Lights turn on, but never turn off . . . washer fills, but these never drop - suspect related to pump :-)
    #24 - will run shortly

    It may appear I have a clue by all the impressive stuff up there, but, really just fumbling through and was trying to save money - $145 for a visit plus labour here, and well, I figured I could replace a few parts and probably come out ahead
    I have run out of parts to replace that I know of and ready to just buy a new one as this is starting to get expensive and with a couple hundred mor dollars thrown at it, I could just buy a new one!
    Thanks for any ideas!
    Cade

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Hi Cade,

    I would suspect that the Main Control Board might be bad and not sending the proper power to the drain pump for it to run. Have you done a voltage test to see if the pump is receiving 120V AC from the Main Control Board? Let me know what you find.

    Main Control Board - WH22X36637 (PD00082480)
    Ryan

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