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Thread: Freezer not cooling properly

  1. #1

    Freezer not cooling properly

    Model Number: ED25TEXHW02
    Brand: Whirlpool
    Age: 6-10 years

    Freezer is not cooling properly and seems to be getting worse.
    Have already changed out the thermostat assembly and the defrost timer but that doesn't seem to help.
    Any ideas please.
    Thanks

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Do you hear the compressor running?
    Ryan

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  3. #3
    yes compressor is running fine

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    Is the fan in the freezer and fan behind the refrigerator running? Do you see any frost built up on the lower back panel of the freezer?
    Ryan

    PartsDr.com
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