Model Number: wf419aaw
Brand: Samsung
Age: 1-5 years
Front load washer doesn't drain completely after doing the wash cycle a few times would show "nd" code meaning not draining . Had service guy come out who said all the lines are clear and no kinks anywhere. Said the problem was she was using to much detergent resulting in suds and if she cut back on amount of detergent it should fix the problem. Still having same problem?