Originally Posted by
Doc Ryan
Hi,
We typically find this type of problem to be caused by a failure in the touchpad control panel. Most commonly the buttons/lights that you use the most will stop working first (normal, smart wash, start, ect). Over time repeated pressing of the keys on the touchpad can cause the buttons to fail. If this is the case then that is usually a good indication that the touchpad control panel is bad.
They are listing multiple colors for the touchpad control panel for your model dishwasher. If you would like me to help you locate the correct part, please let me know which color the touchpad control panel is on your dishwasher.