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Thread: programming control panel

  1. #1

    programming control panel

    Model Number: EB9SHKXVQ01
    Brand: Whirlpool
    Age: 1-5 years

    I just replace control panel 12868513 and display is not lighting up so I can't program it?

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    What was the problem with the original control board?
    Ryan

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  3. #3

    new control panel

    Quote Originally Posted by Doc Ryan View Post
    What was the problem with the original control board?
    The fridge side would not get below 45 degrees even set at seven, I installed a new control panel but couldn't get it to boot up. thank you, Andy

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    Did you try plugging the old control board back in to see if it works okay? Did you double check the electrical connections to make sure they are in the correct place and not off by a pin?
    Ryan

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  5. #5
    The old control panel is back in and still only 45 degerees, connections are and were in the right place. thank you, Andy

  6. #6
    Admin/Technician Doc Ryan's Avatar
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    I would trying installing the new board one more time, just to make sure. If it still isn't working, then the new part is probably defective. If you ordered the part from us, you will need to fill out the defective part form on this page and we will get it taken care of for you.
    Ryan

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  7. #7
    OK will do. thank you, Andy

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