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Thread: Ice makers, water dispenser, and leds not working

  1. #1

    Ice makers, water dispenser, and leds not working

    Model Number: WRV986FDEM00
    Brand: Whirlpool
    Age: 6-10 years

    Whirlpool 5 door stopped making ice. It will not dispense ice or water. LEDs not working either. All this happened at the same time.

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    That model number is missing a digit. I would start by inspecting the wiring coming out of the top of the left door for broken wires.

    Ryan

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  3. #3
    The model is WRV986FDEM00. Sorry.
    The wiring looks good on the left door. I have water to the frig. Ice makers don’t work and won’t dispense water or ice. Why would the lights go out at the same time? Friend suggested replacing the mother board. But there’s three boards. I checked the door switches. The upper doors had continuity when the switch was closed. The freezer door switch showed continuity with the switch open. Is that right? I noticed you sell both switches.

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    The door switches are most likely good. It sounds like the freezer door switch is probably normal open and has continuity when the switch is open. We have a video below that goes more in depth on testing the switch.



    My guess is that it is one of the three control boards is causing the problem. Looking at the wiring diagram, all three control boards work together. You may need to get a professional to look at the refrigerator and troubleshoot it further.
    Ryan

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