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Thread: KitchenAid spray arms won't spin

  1. #1

    KitchenAid spray arms won't spin

    Model Number: KDTE334GPSO
    Brand: KitchenAid
    Age: 1-5 years

    Hello. I have a KitchenAid model KDTE334GPSO that's 5 years old. The arms are not spinning to wash the dishes.
    I replaced the Motor & Pump Assembly W11178672 and nothing changed, as well as the control voard.
    I tested by connecting the right tube off the diverter and the top spray arm spins fine, as well as the middle shoots out water. When I reconnect the small tube on the left, it appears the top spinner works but the rack and bottom arms don’t move.
    Any advice as what to do next would be greatly appreciated!

  2. #2
    Admin/Technician Doc Ryan's Avatar
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    Is the dishwasher filling with enough water? Can you hear the circulation pump motor running?
    Ryan

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  3. #3
    It is filling with water. I hear a pump moving, and it appears only the top rack arms are the only ones that spin.

  4. #4
    Admin/Technician Doc Ryan's Avatar
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    The diverter motor is used to switch the water between the upper and lower spray arms. You may want to look into that next.

    Ryan

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  5. #5
    Hmmm. That part was new with the kit purchased. Can you think of any other ideas?

  6. #6
    Admin/Technician Doc Ryan's Avatar
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    It could still be an issue with the diverter motor not running. There could be a problem with the wiring or main control board. I would start by looking into that further.
    Ryan

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