LG frontloader very noisy, is this a bad bearing?

[Mike Shuken]

Model Number: WM2455HG
Brand: LG
Age: 6-10 years

Hello,

LG Washer is a making a big racket, mostly when it's on spin cycle.

I read up on this forum and watched some youtube videos. I figure it could be:

1) Bad bearings
2) Bad Spider
3) Bad shocks

From the front, the drum "wiggle" test actually seemed ok. I took the back panel off and I did notice that the stater cover has some "wiggle" to it, like the stater cover itself rocked independently of the drum assembly.

When I ran it on a quick cycle, it made a lot of noise from the center area. Video with sound here:

https://www.youtube.com/shorts/sTPSGYjMz64

You can really hear that "clunking" and rattle when it changes speed or starts and stops.

So, bad bearing for sure?

Not a fun job, so I wanted to make sure that's pretty much what it is before committing.

Thanks in advance!

[Doc Ryan]

Have you inspected the splines on the rotor assembly to see if they are stripped? The sound that I am hearing when it starts and stops kind of sounds like there is play in the rotor.

[Mike Shuken]

Thanks Ryan, I will check those splines tomorrow...

In the meantime, while examining the rotor I see that it rocks back and forth. Is this normal? I also see that the bolt holding it on is not flush to the rotor - should it be?

Here is a video:

https://www.youtube.com/shorts/jtEgNRm_2eU

Thanks again!

[Doc Ryan]

That is not normal. Assuming that the bolt is tight, the rotor is most likely stripped. Let me know what you find.

This is the rotor assembly for your model washer:
LG Washer Rotor Assembly - 4413ER1003A (PD00001733)